by Ken Presti | Mar 31, 2020 | UCaaS
The value proposition of Unified Communications-as-a-Service (UCaaS) is about enhancing the customer experience through newer capabilities such as SMS, video, and even certain types of social media. UCaaS also supports the gathering of data and analytics so that...
by Ken Presti | Feb 25, 2020 | UCaaS
The days of the private branch exchange (PBX) are rapidly coming to a close. This old-school phone system is facing extinction as Unified Communications as a Service approaches its tornado phase. At one time, a company could buy a proprietary key system or PBX from a...
by Ken Presti | Jul 25, 2019 | SD-WAN, UCaaS
While today’s enterprise company is faced with tons of options for upgrading their technology infrastructure, many of these choices are best considered in combination with one another. Take SD-WAN for example. Let’s say your Trusted Advisor has come to you with a...
