Win Wire: From Aggregated Access to a Proactively Managed Network Foundation
How can you become an indispensable Trusted Advisor? It starts by looking beyond the surface-level renewal event and uncovering the operational complexity hiding underneath. In this opportunity, the customer’s Dedicated Internet Access (DIA) services were approaching end of term and facing a price increase. At first glance, this looked like a cost-reduction exercise. But once […]