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CCaaS Adoption Continues in Double Digits

CCaaS Adoption Continues in Double Digits

Contact Center as a Service, better known as “CCaaS,” is a cloud-based service that combines the voice connectivity of the legacy call center with more recent digital channels, including various forms of text messaging and even social media.    A modern CCaaS system...
AVANT Hustle Awards

AVANT Hustle Awards

“When I think of successful people, they don’t just dream about it happening. They don’t just hope that it happens. They go out and do the things nobody else wants to do to make it happen. You can be the most intelligent person in the room. You can have...
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