An AI Conversation with AVANT & Sanas

AVANT VP of CX/AI and Global Education Lead Andrew Pryfogle sits down with Sanas VP of Channel and Partner Sales Jon Heaps to explore how AI is reshaping communication in contact centers and business process outsourcing (BPO). Jon dives into how Sanas’ patented speech-to-speech technology removes accents in real time, without stripping away the speaker’s identity. The result? Clearer conversations, fewer escalations, and smoother interactions that boost customer satisfaction and deliver measurable cost savings. Together, Andrew and Jon unpack how this breakthrough is unlocking new levels of efficiency for global teams and setting a new standard for AI-powered communication. Learn more about Sanas here.