An AI Conversation with AVANT & Omni Interactions

Courtney Meyers, Omni CEO, discusses Omni’s innovative fractionalized labor model with Andrew Pryfogle, AVANT VP of CX AI and Global Education Lead. Together, they explore how the model reimagines traditional outsourced staffing by focusing on highly efficient, flexible scheduling for workers, which contrasts traditional BPO models and results in cost savings, higher employee satisfaction, and better business outcomes for clients. Learn more about Omni here.