A CX/AI Conversation With AVANT & Zoom

AVANT VP of CX/AI and Global Education Lead Andrew Pryfogle is joined by Zoom Head of CX, Brandon Knight, to talk about Zoom’s evolution. What was their journey from a meetings platform to a major force in the contact center and cloud technology space? Brandon shares how Zoom’s rapid pace of innovation is driven by close collaboration with partners and customers and offers a sneak peek at what’s next—including AI-powered “digital twins” that enable highly personalized virtual assistants. Learn more about Zoom’s newest technologies now.