The Evolution of Great CX

 | Feb 15, 2023
 | 24 min.
AVANT Analytics CCaaS UCaaS

In our latest AVANT Technology Insights podcast, AVANT Senior Analyst Chris Brennan is joined by Marcus Garcia, VP of Sales at NICE CXone! They explore shifting customer tendencies, and what that evolution means for organizations focused on delivering an exceptional customer experience, or CX.


Chris Bernnan

Senior Analyst, Field Sales Engineering, AVANT


Marcus Garcia

VP Healthcare, NICE CXOne