How to Leverage a Client’s KPIs to Select the Right CCaaS Provider
We at AVANT have been emphasizing the benefits of Contact Center as a Service, or CCaaS, for years. The elimination of pesky hardware and software maintenance contracts and end-of-life deadlines, as well as the ability to scale as agent headcount fluctuates, are strong indicators that CCaaS is a foolproof solution for your customer’s organization. CCaaS […]
