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AVANT Analytics Provides First Comprehensive Research Report on UCaaS During COVID-19

Latest “6-12 Report” provides actionable insight for enterprise decision-makers to evaluate their unified communications system for next six to 12 months

July 14, 2020 — CHICAGO — AVANT Analytics, the market research division of AVANT Communications (“AVANT”), a platform for IT decision-making and the nation’s premier distributor for next generation technology, today released its 6-12 Report for Unified Communications as a Service (UCaaS), the first comprehensive report with findings related to the pandemic’s impact on enterprise technology. 

This AVANT 6-12 Report is designed to help business leaders understand the UCaaS marketplace in the midst of COVID-19, determine the most important factors in a unified communications migration decision, and decide whether their existing legacy solutions are meeting their needs. Working in conjunction with their Trusted Advisors, readers can look to the 6-12 Report to help them to better evaluate which UCaaS systems and related options will provide them with a fully unified and fully compatible communications solution that simplifies management, strengthens interoperability and reduces cost.

This is the third installment in a series of 6-12 Reports designed to help business leaders assess whether the featured technology is a viable option for their companies over the next six to 12 months. The report leverages data collected by AVANT through the course of real world engagements in solving customer technology needs. Insights are also based on customer surveys, external data, and extensive interviews with subject matter experts. 

To learn more and download the UCaaS 6-12 Report, visit www.goavant.net/ucaas-report

“Unified communications is experiencing its fastest growth ever in the midst of COVID-19,” said Ken Presti, Vice President of AVANT Research and Analytics. “Years’ worth of digital transformation has occurred within just the last few months. This report helps enterprise decision makers determine the state of their communication capabilities, and how they can escalate those capabilities to a higher level through UCaaS.”

Key takeaways from the report include:

  • The consensus of the analyst community points to rapid growth in the UCaaS space
  • Customer interest spiked 86% in the midst of the COVID-19 pandemic
  • Technical differentiators are very difficult for vendors to maintain, since competitors quickly adopt similar or identical features.
  • Other market drivers include video, collaboration, and digital transformation

 

“The pandemic has accelerated digital transformation plans, making business leaders more aware of any gaps in their legacy communications solutions,” said Ian Kieninger, CEO and co-founder of AVANT Communications. “Needs have changed amidst COVID-19, due to stay-at-home orders and remote work. This AVANT 6-12 Report is designed to inform readers how the UCaaS landscape is changing, facilitate an understanding of what to consider when looking at a unified communications solution and sustain a higher-level dialogue around the technology.”

This is the third installment in a series of 6-12 Reports designed to help business leaders assess whether the featured technology is a viable option for their companies over the next six to 12 months. 

You can review AVANT’s previous market research reports here: 

6-12 Report for IT Security: ta.goavant.net/security-report

6-12 Report for SD-WAN: https://goavant.net/sdwan-report

Podcast: 2023 State of Disruption: https://ta.goavant.net/report 

 

About AVANT Communications

AVANT Communications is a platform for IT decision-making and the nation’s premier distributor for next-generation technologies. AVANT provides unique value to its extensive network of Trusted Advisors with original research, channel sales assistance, training, and tools to guide decision-making around IT services that promote business growth. From complex cloud designs to global wide-area network deployments to the latest in security services, AVANT sets the industry standard in enabling its partners and clients to make intelligent, data-driven decisions about services, technology and cost-effective communications. For more information, visit www.goavant.net, or connect on Twitter and LinkedIn.