The Convergence of UCaaS & CCaaS

 | Dec 15, 2021
 | 30 min.

Planning your next moves in UCaaS and CCaaS? In this episode, Ken Presti and AVANT’s Chris Brennan discuss how these technologies are converging and what that means to your business.


Chris Brennan

Field Sales Engineer

Chris has an extensive background at service providers, including Talkdesk, NICE/inContact, Intradiem, Mitel, and Windstream/Paetec. He is a bonafide CCaaS expert, with both sales and technical experience.