From ‘Hold’ to Hero – The Supervisor’s Guide to Wrangling WFH Contact Center Craziness

 | Nov 1, 2023
 | 22 min.
AVANT Analytics CCaaS

In this episode of AVANT Technology Insights, Brent Wilford, Senior Analyst of AVANT Analytics, is joined by his colleague and Sales Engineer Sarah Arnstein, to talk about Contact Center Supervisors. How valuable are they in the day-to-day operations of your contact center? What impact can they have for your organization as you evaluate solutions and make the shift from on-prem to Contact Center Cloud technology? Listen in to find out!


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Brent Wilford

Senior Analyst, AVANT Analytics


Sarah Arnstein

Sales Engineer, AVANT

Get SASE with Sarah>> https://getsasewithsarah.com/