AVANT Analytics Releases 2021 State of Disruption Report Highlighting Rate of Change in IT

Study finds companies intend to invest in SD-WAN and MPLS, surge of UCaaS and CCaaS adoption likely to continue into 2021


CHICAGOJan. 26, 2021 — AVANT Analytics, the market research division of AVANT Communications (“AVANT”), a platform for IT decision-making and the nation’s premier distributor for next generation technology, today released its 2021 State of Disruption Report looking at the enterprise technology landscape in 2021 and beyond.

Powered by AVANT’s ecosystem of channel sales professionals, or Trusted Advisors, the State of Disruption report surveyed 500 US-based enterprise technology decision-makers at either the C-suite or management/VP level in IT, security, or finance. The State of Disruption Report was designed and executed to reveal the state of digital transformation efforts, the increased role of the Trusted Advisor and the rate at which disruptive technologies are replacing their predecessors.

Key takeaways from the report include:

  • Nearly half of the respondents intend to grow their usage of SD-WAN
  • Nearly 60% of respondents expect to increase or significantly increase their use of MPLS.
  • Customer interest in UCaaS surged 86% at the outset of the COVID-19 crisis
  • The highest uptake and growth for CCaaS is currently in the Healthcare/Medical vertical with an anticipated 40% rate of displacement.
  • Nearly two thirds of the respondents report working with Trusted Advisors in support of their IT decision-making process
  • Roughly 70% of respondents fear that a successful security breach could cause them to lose their jobs.

“2020 exposed the leaders versus the laggards when it came to digital transformation in an enterprise setting. As IT decision makers evaluate their success in 2020 and aim to improve in 2021, those falling behind should lean on the Trusted Advisor movement to enable powerful IT decisions,” said Ken Presti, Vice President of Research and Analytics at AVANT. “Key technologies like SD-WAN, MPLS, UCaaS and CCaaS will take center stage in 2021 paving the way for vast disruption in the IT space. Investing in adoption of these technologies will enable businesses to recognize immense growth opportunities.”

While disruptive technologies are rapidly replacing their predecessors, enterprise IT decision makers are still holding onto legacy systems for a variety of reasons, but most notably, according to the 2021 State of Disruption Report, were security concerns. 56% of respondents listed cited this as the reason their company has yet to switch from legacy technologies signaling an even greater need for the Trusted Advisor knowledgebase moving into 2021. Large-scale data breaches have dominated national headlines, however, with well-advised decision making, adoption and implementation, enterprise decision makers can mitigate most security vulnerabilities.

To learn more and download the State of Disruption Report, visit: https://ta.goavant.net/report.

You can review AVANT’s previous market research reports here:

About AVANT Communications

AVANT Communications is a platform for IT decision-making and the nation’s premier distributor for next-generation technologies. AVANT provides unique value to its extensive network of Trusted Advisors with original research, channel sales assistance, training, and tools to guide decision-making around IT services that promote business growth. From complex cloud designs to global wide-area network deployments to the latest in security services, AVANT sets the industry standard in enabling its partners and clients to make intelligent, data-driven decisions about services, technology and cost-effective communications. For more information, visit www.goavant.net, or connect on Twitter and LinkedIn.