The October Sales Engineering Braintrust has everything you need to stay up to date and sharpen your sales strategy, including new vendors, a $134K Win Wire, SE highlight, and more!
Explore:
New Vendors
New Vendors
Call Center Power
Solution Type: CCaaS, UCaaS
Geographic Coverage: United States
What Does Call Center Power Offer? Call Center Power (CCP) strategically sources and selects the best BPO (Business Process Outsourcing) partners for clients, as well as provides operational and technology consulting and technology and managed services.
Key Differentiators:
- Vetted network of BPOs
- Long-term professional services expertise
- Amazon select partner status
What kind of client is best fit for this provider?
Call Center Power’s ideal clients are senior decision-makers within organizations who are responsible for customer experience and technology, including:
- SVPs, VPs, and Directors overseeing operations, service, sales, care, support, and collections
- C-suite executives, including CIOs, CTOs, CEOs, and VPs of Technology
- Organizations with 150+ CC Agents
- Organizations with challenges related to attrition, quality/CSAT, and performance (Service Level, productivity, FCR, etc.)
Learn more about Call Center Power here.
Blue Mantis
Solution Type: Cloud, Security
Geographic Coverage: United States
What Does Blue Mantis Offer? Blue Mantis is a security-first IT solutions and services provider with a 30+ year history of successfully helping clients achieve business modernization by applying next-generation technologies including managed services, cybersecurity and cloud.
Key Differentiators:
- Comprehensive, security-first solutions
- Scalable and holistic approach
- Client-centric partnership and proven track record
- Award-winning industry recognition
- Measurable business outcomes
What kind of client is best fit for this provider?
Blue Mantis’s ideal customers are 100 or more users in the mid-market or enterprise segment, seeking:
- Comprehensive, security-first IT solutions
- Services to modernize their technology and protect digital assets
Learn more about Blue Mantis here.
Explore our full vendor portfolio including their offerings and key differentiators by logging into Pathfinder today!
Win Wire with Sarah Arnstein
Win Wire with Sarah Arnstein
The Breakdown
- Technology Category: Connectivity – Mobility
- Solution: Mobility (data and SIM cards)
- Customer Type: Construction Software Company
- Industry Type: SaaS
- Size and Scope: 26,500 mobile devices
- MRR: $134K MRR
- Winning provider: MetTel
- Competitors: AT&T, Verizon, ConectUs, Hyperion
The Details
What were the drivers for the client?
The main driver for the client was cost savings. They were direct with AT&T and Verizon, so they wanted to see if AVANT and their Trusted Advisor could either negotiate those rates down or introduce a competitor to offer everything on a single bill and ideally decrease overall costs.
How did the Trusted Advisor close the deal?
The Trusted Advisor had already built a strong relationship with the client before bringing AVANT in. By the time vendors were involved, the customer trusted that the AVANT Sales Engineering team was guiding them in the right direction. This trust was validated when the vendors they recommended met the client’s needs, with MetTel ultimately winning the opportunity.
How did AVANT support the win?
The Trusted Advisor engaged the AVANT Engineering team to determine which providers to bring in for the customer. While they had an initial idea of whom to approach, the engineers provided thoughtful insight that expanded the list to include AT&T, Verizon, ConectUS, Hyperion, and MetTel. AVANT’s CM and PSM closely managed the opportunity to ensure it progressed smoothly, and ultimately the customer landed on MetTel, who met their requirements for both functionality and price.
Trusted Advisor Testimonials
Trusted Advisor TestimonialsWhat are your peers saying about their experience working with AVANT Sales Engineers?
“AVANT is always so detailed in summary reviews from our assessment, and these details are so helpful in narrowing down vendors and finding the right fit for our customers. Thanks!” – Beau Green, OneTel Holdings, LLC
“Having an AVANT engineer on our calls adds value to our customer conversations and adds impact by being able to deliver high authority information and design that’s outside of what our firm employs.” – Joe Rumore, Matrix Network
“Great team – been supportive, communicative and on the ball with the project. Glad I brought it to you!” Spencer King, MBA IT
Engineering Spotlight
Engineering Spotlight 
This month, we’re spotlighting Niko O’Hara, VP of Programs, Engineering & Vendors, with a focus in Cloud, SASE, and Security. Niko brings over 12 years of technical and cloud industry experience to support AVANT Trusted Advisors.
Here’s a bit more about Niko, in his own words!
Tell us about something you do for AVANT that Trusted Advisors may not know.
I head up Pathfinder Engage, which is the vendor version of Pathfinder. Vendors are able to upload content and contacts, get analytics on usage, and much more! Hopefully we’ll see even more exciting improvements in 2026.
Where are you located?
Chicago, IL (suburbs)
If you could have one superpower, what would it be and why?
Teleportation, hands down. The ability to travel anywhere in an instant – for work or personal reasons – is just too valuable to pass up. Imagine – no more commute times! No airfare, no trains, no long car rides, no hotels. Don’t have to bring a change of clothes anywhere, ever? Don’t have to worry about taking the kids on a plane for 8 hours, because you can teleport there in a second? The amount of time I’d get back, and the stress I’d leave behind, are immeasurable.
What’s your favorite way to spend a day off?
Probably playing board games with my wife and our friends. I have a massive shelf in my office with the 100+ games that we own, including favorites like Catan (numerous versions), Wingspan (and spinoffs), Lost Ruins of Arnak, Marvel Villainous, and many more. It’s much harder now with a toddler, but we still try to fit in games where we can! If anyone wants to talk about board games, I’m always down.
Ready to level up your sales game with expert guidance? Our Engineers have your back and are available for you to bring them into your opportunities! Connect with them and get started by filling out an IQA on Pathfinder!