Verint is a global leader in customer experience (CX) automation, serving more than 80 of the Fortune 100 companies. Unlike CCaaS providers that focus on routing and telephony, Verint specializes in AI-powered workforce engagement and CX automation that deliver measurable business outcomes. The company’s open platform supports hybrid deployments, integrating with any contact center infrastructure—cloud or on[1]premise—enabling TSD partners to serve both CCaaS opportunities and the massive on-premise market. Verint delivers tangible ROI through purpose-built AI solutions that work with any infrastructure without requiring rip-and-replace.
