Loris is the answer to the toughest questions in CX. Using a quality intelligence platform powered by a library of unique, proprietary AI models, Loris turns customer service conversations into usable data for CX leaders. This helps you answer critical questions like, “why are customers contacting me”, “how are my agents handling those calls”, and “where can I improve efficiency and reduce costs”, giving organizations the feedback they need to solve problems, measure quality, and make operational improvements.
