Intrado (formerly West Corporation) is a global technology enablement company. They connect people around the world, empowering enterprises with technology and solutions for communication with customers, collaboration amongst employees, and connectivity to emergency assistance.With over 30 years of experience, West offers the industry’s broadest and most complete portfolio of enterprise-grade UCaaS and CCaaS solutions including hosted voice, networks, conferencing and collaboration, cloud contact center, IVR and self-service, CX design and support, proactive notifications and mobility, E911, and emergency routing.