The time to begin shopping for a new UCaaS solution may be sooner than you think. In this episode, Ken Presti chats with Dialpad’s Jen Jackson about the top questions you should ask when making the decision.
3:00 Differentiating Solutions
7:30 Evaluating Customer Feedback
9:20 Evaluating Features
19:13 When to Begin the Process
21:45 Dollars & Cents