Top Questions When Buying UCaaS

 | Sep 1, 2021

The time to begin shopping for a new UCaaS solution may be sooner than you think. In this episode, Ken Presti chats with Dialpad’s Jen Jackson about the top questions you should ask when making the decision.

3:00 Differentiating Solutions

7:30 Evaluating Customer Feedback

9:20 Evaluating Features

19:13 When to Begin the Process

21:45 Dollars & Cents


Jen Jackson

Vice President of Customer Experience at Dialpad