You’re invited to the Kansas City Elevate on October 17 at The Fontaine! This is an elite, in-person training for advanced and technical Trusted Advisors. Reserve your spot now to join us and immerse yourself in a half day of 201-level educational and sales training sessions on CX AI solutions.
Attendees will leave the Kansas City Elevate with actionable takeaways and strategies for using their training to boost sales performance. Here’s what you can expect for the agenda:
- 2:30 – 2:45 PM: AVANT Insights + Welcome
- 2:45 – 3:40 PM: Why AI is the Secret to Better CX (301)
- Explore the impact that modern contact center features, especially AI, can have on the customer experience and learn how to use this knowledge to better guide the AI conversation. With the rise of AI, cognitive tasks are removed, so where does the human exist? Learn what part humans play and how critical they are to AI training and enablement.
- 3:40 – 3:50 PM: Break
- 3:50 – 4:45 PM: Dial Up Success: Next-Gen CCaaS Making Every Call Count!
- Outbound-oriented contact center operations are complex. Join this session to arm you and your team with valuable knowledge about the unique challenges you may face with legacy systems, how modern applications like those in our portfolio solve for those challenges, who to prospect to, and what to say.
- 4:45 – 4:55 PM: AVANT Tools & Resources
- 4:55 – 5:25 PM: Uncovering Opportunities with Level.AI and Nextiva
- 5:20 – 5:30 PM: Closing
- 5:30 – 6:30 PM: Happy Hour at Prime Social
