COVID-19: Enable Your Work From Home Workforce Today
Questions to Evaluate Your Work From Home Readiness
When evaluating or developing your “Work From Home” (WFH) strategy, ask yourself these questions:
Are you confident your current telephony/collaboration solution can facilitate a WFH strategy? If not, what concerns do you have?
How many users do you have total and where are they located? How many of these are remote users or will need to become remote users?
Which products are you using today to communicate internally or externally (MSFT Teams, Zoom, WebEx, Slack, etc.)? Do you like them?
Where are you storing your customer information today (e.g., are you using a CRM)?
Do you have any kind of contact center functionality today? Is that something you’re interested in now or in the future?
Are there any compliance standards your organization needs to meet and how does WFH affect this compliance?
Help is on the Way
For Trusted Advisors
An IT decision-making platform that’s powering you forward.