by Ken Presti | Jul 28, 2020 | CCaaS, Insights
Today, we start a new recurring feature from AVANT Research & Analytics called, “Win Place & Show!” Think of this as your place for upscale, statistical fine dining with a tasty “amuse bouche” of AVANT’s featured data, or, in some cases (like this one),...
by Ken Presti | Apr 7, 2020 | Insights
To most of us, video capability at the desktop is not a new thing. It was that dusty button that most people ignored during web-based conference calls. If we were working from home, we were even less likely to use it. Perhaps we hadn’t shaved. Perhaps it was a bad...
by Ken Presti | Mar 24, 2020 | Insights
If, thirty days ago, you’d asked anyone in the tech industry if we live in cloud-based virtual communities, the answer would almost certainly have been yes. They would have been right (sort of). As it turns out, the training wheels are now coming off of our virtual...
by Ken Presti | Feb 11, 2020 | Insights
“Compliance is not security, and security is not compliance.” This statement can potentially be attributed to a number of sources, but it has definitely become a widely used trope in the security sector. While security moves too quickly to be effectively codified into...
by Ken Presti | Dec 17, 2019 | Insights
Today we look toward the end of the year with our first installment of predictions for 2020. Yes, that’s right. For the past few weeks I’ve been shaking-down my colleagues and other friends in the industry, asking each to make their bold prediction for the coming...
by Ken Presti | Sep 24, 2019 | Insights
I’m a true believer in evaluation based on milestones in time. That might be one of the reasons why I’ve been in the market research end of the tech industry for so long. I love to look at how technologies and strategies succeed and evolve over defined periods of...
