Discover AVANT’s Newest Providers

At AVANT, we are committed to staying at the forefront of technology and meeting the evolving needs of our partners and their customers. That’s why our team is always seeking new vendors to update our provider portfolio.

We’ve rounded up the latest vendor additions, including new Connectivity, Cloud & Colo, Cyber Resilience, UCaaS, CCaaS, and AI solution providers. Keep reading to discover a snapshot of their unique superpowers and the powerful impact they can have on your customer’s business.

Connectivity

• Arelion’s network stretches 75,000 kms across Europe, North America, and Asia, allowing users to connect directly to more than 2,500 wholesale customers in 125+ countries. Their IP services provide unlimited access to the global Internet network, and their suite of enterprise, networking, and mobile data solutions connect business-critical content and applications with media-hungry audiences. Explore Arelion’s offerings and extensive reach on our website portfolio or Pathfinder.
• PhySaaS is a fully managed, platform designed for comprehensive building security. They leverage AI-driven protection and monitoring to provide customers with a unified interface to manage video surveillance, access control, sensors, alarms, and visitor management. Discover more about PhySaaS offerings.

Cloud & Colocation

• AtlasEdge is a leading European data center operator covering 12 countries and counting. Accounting for the growing demand for lower latency, higher performance, and localized solutions, their product is designed to help customers meet Colocation and Edge requirements. Check out more about AtlasEdge on Pathfinder and our website portfolio.
• Dizzion’s technology makes it simple for customers to transform their workspace experience by delivering a one-stop Desktop as a Service solution. They have 65 data centers across 26 countries and 6 continents, are certified by numerous Contact Center providers, and can meet the highest compliance standards. Discover more about Dizzion solutions on our website portfolio and Pathfinder.
• LogicSpree is a premier Salesforce Partner for small and mid-market businesses. They take an analysis-driven approach to deliver Salesforce success and bypass roadblocks like sunk licensing fees, missed sales opportunities, and dissatisfied customers. Learn more about the LogicSpree advantage for customers by checking out our website portfolio or logging into Pathfinder.

Cyber Resilience

• Avertium meets businesses where they’re at to build or enhance a holistic cybersecurity program. Their Assess, Design, and Protect methodology allows organizations to future-proof their security strategy, maximize their investment, and achieve an acceptable level of risk. Avertium’s specialties include a focus on Governance, Risk, and Compliance, and optimizing/managing the Microsoft security suite. Check them out on our website provider page or Pathfinder to dive further into their solutions.
• Cipher, Prosegur’s cybersecurity division, protects customers’ digital spaces by providing security services that include assessment, pen testing, Red Team, technology delivery, and optimization, either directly or through their strategic partnerships. Explore Cipher’s technology offerings on our website portfolio and in Pathfinder.
• CyberFortress works with businesses across the globe to provide backup and recovery services, ransomware recovery, data loss protection, and SaaS backup. Whether you need to protect servers, endpoints, or SaaS solutions, CyberFortress can help. Log into Pathfinder to explore more details and marketing materials.

UCaaS, CCaaS, and AI

• AmplifAI Solutions understands that a customer’s people and technology are two of their most crucial investments, and they offer effective coaching to help an organization get the most out of both. Their AI solution plans, prepares, and summarizes coaching sessions to help leaders guide their teams effectively and efficiently.
• evaluagent’s award-winning platform, evaluagentCX, bridges the gap between employee satisfaction and great customer service. They connect AI-driven insights to automated quality assurance and agent improvement, thus allowing agents to seamlessly connect with customers and collaborate as a team. Log into Pathfinder to learn more about evaluagent!
• FirstOrion delivers customized call displays for clients. FirstOrion customers can leverage their services to brand calls to mobile devices, creating stronger trust, transparency, and brand awareness. Dive deeper into FirstOrion’s offerings here and on Pathfinder.
• Kore.AI simplifies conversational and generative AI adoption to help customers reach meaningful business outcomes quickly. They provide a platform and no-code tools that cut the time and effort needed to deploy effective AI solutions. Discover more about their technology offering by logging in to Pathfinder or visiting our website portfolio.
• Kustomer is an industry-leading conversational CRM platform. Their intelligent AI and automation tools, no-code configuration, and connected data platform unifies multiple data sources to deliver more personalized service and build deeper customer loyalty. Explore Kustomer’s solutions on our website portfolio page and Pathfinder.
• Level AI’s omnichannel platform automates an organization’s quality assurance programs with enhanced analytics, tailored coaching, and real-time support for agents. Their sophisticated semantic engine leverages NLU (Natural Language Understanding) to monitor and analyze conversations across all channels. Check out their provider portfolio page and log into Pathfinder to learn more.
• ProFeatures aims to address the challenges of remote collaboration by introducing next-gen AI tools to virtual Zoom meetings. Their innovative functionalities help teams streamline workflows and host more effective and productive meetings. See more details about ProFeatures on our website provider page and Pathfinder.
• RedialBPO is a trusted option for businesses outsourcing customer service operations, including inbound and outbound voice services, live chat and email, and administrative tasks. They offer top-tier support to allow their clients to focus on core competencies and reduce operational costs. Learn more about what RedialBPO can provide.
• Regal.IO is a cloud-based, outbound contact center platform. They enable businesses to engage their customers through personalized, branded calls and SMS campaigns triggered by real-time customer behaviors and data. Their key solutions include cross-channel outreach, branded caller ID, AI-powered conversation intelligence tools, automated A/B testing, and more. Check out an overview of Regal.IO on our website provider page and explore their full suite of technology offerings on Pathfinder.
• SmartAction’s AI-powered solutions, including conversational AI and intent-building processes, address high-volume inquiries and help businesses manage customer interactions with precision and effectiveness. Explore SmartAction’s services.
• SuccessKPI offers contact center managers and agents actionable, 360-degree insights into their customers’ needs and expectations to drive measurable business outcomes. Their platform includes contact center analytics, speech and text analytics, transcription, quality management, BI & reporting, and more. Dive into their solutions and unique features on our website portfolio page or by logging into Pathfinder.

These new vendors have been carefully selected based on valuable feedback from our partners, the dynamic shifts in the various technology market, and the emergence of cutting-edge solutions and features. As always, our goal is to empower our partners with the most robust and innovative solutions available, ensuring they have the tools they need to guide their customers through an ever-changing technology landscape. Dive into our full provider portfolio to explore the vendors available to you and your customers.