State of Disruption Report 2024

State of Disruption Report 2024

In an industry where innovation and disruption isn’t just the norm, but the expectation, businesses live or die by their ability to meet constantly evolving conditions. Those that stay ahead of change will experience lasting success. Those that fail to adapt don’t stay afloat.


So, what does the need to transform mean for enterprise tech decision making? And what does the rate of technology change look like across industries and company sizes?


Report: State of Disruption 2024

AVANT Analytics is pleased to deliver the 2024 State of Disruption Report, which leverages survey data to evaluate the shifts taking place in customer buying behavior, technology usage, digital transformation trends, and more. AVANT surveyed 500+ U.S.-based enterprise decision-makers at either the C-suite or Management/VP-level in IT, security, or finance. The State of Disruption Report was designed and executed to reveal the state of digital transformation efforts, the increased role of the Trusted Advisor, and the rate at which disruptive technologies are replacing their predecessors.


Key takeaways from the report include:

  • Most companies have already embarked on their digital transformation journeys
  • Financial services (including insurance), legal, and high-tech businesses are at the forefront of IT; these verticals are leading the charge in digital transformation initiatives
  • More than 80% of companies expect to evaluate UCaaS solutions by the end of 2024
  • The highest uptake and growth in seats migrating to CCaaS over the next 12 months is expected to be seen in financial services and retail/e-commerce
  • Customers continue to rely on Trusted Advisors to help guide their IT infrastructure management, most frequently for assistance with cloud services and security solutions
  • Only 39% of survey respondents say they are extremely prepared for a cyber attack