Book A book icon Megaphone A megaphone icon Chat A chat bubble Calendar A calendar symbol Calendar alternative A calendar symbol Menu A menu symbol for navigation print A computer printer symbol Location A map location marker Location alternative A map location marker Phone A phone symbol User A human silhouette indicating login Document A document symbol Facebook Facebook social media icon Facebook Facebook social media icon Twitter Twitter social media icon Twitter circled Twitter social media icon YouTube YouTube social media icon YouTube YouTube social media icon YouTube Play icon YouTube social media icon Vimeo Vimeo social media icon Vimeo circled Vimeo social media icon LinkedIn LinkedIn social media icon LinkedIn circled LinkedIn social media icon Instagram Instagram social media icon Instagram circled Instagram social media icon Pinterest Pinterest social media icon Pinterest circled Pinterest social media icon Mobile A mobile phone Tablet A tablet symbol Laptop A laptop computer symbol Desktop A desktop computer display Pencil A pencil symbol Ok A checkmark symbol cancel-circle A X symbol Plus An addition symbol Minus A subtraction symbol Heart A heart symbol Star A star symbol Videocam A video camera symbol Caret A small triangle symbol Newspaper A newspaper symbol Cart A shopping cart Tools A hammer and a wrench symbol Flag A flag symbol home home-desc Photo A photograph symbol Audio A speaker with sound symbol Cog A group of cogs symbol RSS A RSS feed symbol Comment A speech bubble symbol Link A chain link symbol Export An export arrow symbol Envelope An envelope symbol Search A magnifying glass symbol Info An information symbol Info circled An information symbol Help circled A question mark symbol Clock A clock symbol Globe A globe symbol Globe alternative A globe symbol none none

The Inside Channel Manager (ICM)

Full time position Located in our Chicago office reporting to the VP Sales Enablement.  Would consider remote worker with the right experience.

Position Title:     Inside Channel Manager (ICM) 
Department:      Avant Channel Team    
Reporting to:     VP Sales Enablement 
Supervises:    n/a
Location:     2 N Riverside Plaza, Ste 2450, Chicago, IL 60606
Classification:     Regular, full-time

Purpose:  The Inside Chanel Manager (ICM), provides pre-sales support for Avant Agents and Avant Sales teams. The ICM will be expected to stay current on providers’ offerings and Avant intellectual property and communicate this knowledge to customers and partners. These activities are performed primarily via telephone, email, and in-market meetings. The ICM will be expected to re-board, support and educate Agents.

Essential Functions:
  • Provide technical leadership and knowledge utilizing Avant’s service providers
  • Participate in the pre-sales process to understand customer’s business & technical objectives and product requirements, and develop effective solutions; Work closely with engineering and pricing team    
  • Utilize Salesforce for opportunity management, tracking and reporting. 
  • Re-board existing partners on Avant’s intellectual property/sales tools to provide sales enablement to agents
  • Compare service providers’ offerings to provide a concise picture of pros and cons and explain differences to customers and sellers  
  • Continued Training; Become the expert in one or more fields, including security, cloud computing, unified communications, backup and disaster recovery, and colocation
  • Work with minimal supervision aiding pre-sales and R&D 

Required Skills:
  • Extremely well-organized with strong attention to detail 
  • Technologically savvy; including high familiarity with Microsoft Office suite, particularly Excel, Word, and PowerPoint; Experience with Salesforce a plus
  • Logical, practical, and systematic approach to problem-solving
  • Ability to handle, and simultaneously balance, a wide variety of multiple tasks under short time constraints
  • Customer service orientation, including empathetic listening skills, pleasant phone personality, and positive attitude
  • Thrives in an environment that values servant leadership, high efficiency, personal dependability, and organizational commitment
  • Self-driven; desire and ability to learn via various methods, with commitment to continuous education

  • Bachelor’s Degree
  • 1-2 years of similar work experience, preferably technical pre-sales and/or operations    
  • Preferred background in key technology fields, such as IT security, server/storage infrastructure, cloud computing
  • Optionally relevant industry certifications, such as CISSP or VTSP

The information contained in this job description is intended to convey information about the essential functions and requirements of the position.  It is not an exhaustive list of the skills, efforts, duties, responsibilities, or working conditions associated with the opportunity. In addition, the employee should be able to communicate effectively and in a constructive manner with management, peers and coworkers.