You’re invited to the Atlanta Elevate on November 7 at The Hamilton Alpharetta, Curio Collection by Hilton! This is an elite, in-person training for advanced and technical Trusted Advisors. Reserve your spot now to join us and immerse yourself in a half day of 201-level educational and sales training sessions on CX/AI solutions.
Attendees will leave the Atlanta Elevate with actionable takeaways and strategies for using their training to boost sales performance. Here’s what you can expect for the agenda:
- 2:30 – 2:45 PM: AVANT Insights + Welcome
- 2:45 – 3:40 PM: Healthcare CCaaS Selling Strategies
- When it comes to selling CCaaS, the Healthcare vertical is especially relevant. Learn from AVANT SEs and highly experienced vendors why CCaaS and other technologies are having great success in Healthcare. Healthcare can be a complicated ecosystem and this session will help you understand its specific needs to build a foundation you can leverage in your selling motions.
- 3:40 – 3:50 PM: Break
- 3:50 – 4:45 PM: Why AI is the Secret to Better CX
- Explore the impact that modern contact center features, especially AI, can have on the customer experience and learn how to use this knowledge to better guide the AI conversation. With the rise of AI, cognitive tasks are removed, so where does the human exist? Learn what part humans play and how critical they are to AI training and enablement.
- 4:45 – 4:55 PM: AVANT Tools & Resources
- 4:55 – 5:25 PM: Uncovering Opportunities with Service Providers
- 5:20 – 5:30 PM: Closing
- 5:30 – 7:30 PM: Happy Hour downstairs at Roaring Social
