Cloud Sales Engineer (CSE)

Full time position located in Chicago on our Cloud Engineering team

Position Title: Cloud Sales Engineer
Position Type: Full Time
Department:  Avant Channel Team
Reporting To: Engineering Manager
Location: 2 N. Riverside Plaza, Suite 2450, Chicago, IL 60606

The Cloud Sales Engineer (CSE) provides technical pre-sales support for AVANT partners and AVANT sales teams. The CSE will be expected to stay current on partners’ offerings and industry technical certifications, and communicate this knowledge to customers and partners. These activities are performed primarily via telephone, email, and in-market meetings. The CSE will be expected to train and educate partners and customers.
Essential Functions:
  • Provide technical leadership and knowledge utilizing Avant’s service providers
  • Participate in the pre-sales process to understand customer’s business & technical objectives and product requirements, and develop effective solutions    
  • Research and develop Avant’s knowledge base around service providers and across the industry
  • Compare service providers’ offerings to provide a concise picture of pros and cons and explain differences to customers and sellers  
  • Demo service providers’ products to sellers and potential buyers
  • Become the expert in one or more fields, including security, cloud computing, unified communications, backup and disaster recovery, and colocation
  • Work with minimal supervision aiding pre-sales and R&D  

Required Skills:
  • Extremely well-organized with strong attention to detail
  • Technologically savvy; including high familiarity with Microsoft Office suite, particularly Excel, Word, and PowerPoint
  • Logical, practical, and systematic approach to problem-solving
  • Ability to handle, and simultaneously balance, a wide variety of multiple tasks under time constraints
  • Customer service orientation, including empathetic listening skills, pleasant phone personality, and positive attitude
  • Thrives in an environment that values servant leadership, high efficiency, personal dependability, and organizational commitment
  • Self-driven; desire and ability to learn via various methods, with commitment to continuous education

  • Bachelor’s Degree
  • 1-3 years of similar work experience, preferably technical pre-sales
  • Preferred background in key technology fields, such as IT security, server/storage infrastructure, cloud computing
  • Optionally relevant industry certifications, such as CISSP or VTSP

The information contained in this job description is intended to convey information about the essential functions and requirements of the position.  It is not an exhaustive list of the skills, efforts, duties, responsibilities, or working conditions associated with the opportunity. In addition, the employee should be able to communicate effectively and in a constructive manner with management, peers and coworkers.

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